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COVID-19 BOOK WITH
CONFIDENCE POLICY

Enjoy making plans in 2021 with our Covid-19 ‘Book with Confidence’ policy.

We want you to look forward to your staycation, that’s why we’re automatically applying the ‘book with confidence’ policy to all existing and new bookings for 2021.

The policy means you’ll be covered if you have to change your plans due to a Covid-19 disruption.

If we can’t offer you the accommodation you’ve booked, there are travel restrictions in place, local lockdowns or you’ve been asked to self-isolate by the NHS app or a health official, we will offer you a full refund or waive any administration charges to move your dates.*

*Refunds are offered at our discretion and are only applicable if we have to cancel your booking due to a government-forced lockdown.

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