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Covid-19
Update

We are delighted to announce that we are reopening at 12pm on Saturday 4th July.

We would like to take this opportunity to thank our wonderful team, loyal customers and wider community, who have supported us over the past 3 months. It means a lot to us and we look forward to seeing you over the coming weeks. The health and safety of our team and customers is our priority and we have adapted our procedures and put additional measures in place in accordance with Government guidance.

Our Team

  • Have undergone comprehensive training in our COVID-19 risk assessments, new procedures, social distancing and increased hygiene protocols
  • Have been provided with appropriate PPE including masks, gloves and hand sanitiser, and trained in the use of each
  • Will be required to self-isolate if they have COVID-19 symptoms

All Guests

  • We politely request that if you or any members of your household have COVID-19 symptoms, please do not visit us, stay at home and self-isolate - https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/
  • Please adhere to social distancing guidelines
  • Please pay by card or contactless
  • Please use our main entrance and approach the bar where you will be directed in accordance with your reservation
  • Please sanitise your hands on entry to The Gamekeeper's Inn, hand sanitiser stations are available at the entrance and throughout the bar, restaurant and function room
  • We have created separate entry and exit points where possible
  • We have increased the frequency of cleaning and disinfecting, paying extra attention to high-touch areas, using fogging machines and sanitiser
  • Signage and information boards will be in place to remind guests and our team of social distancing and our new guidelines
  • Protective screens have been installed at all bars to protect our team and customers
  • We are ventilating public areas and bedrooms as much as possible to allow increased air circulation
  • Newspapers and printed materials have been removed from the bar and bedrooms
  • We are required to take your contact details and hold them for 21 days for the Government Track and Trace system
  • Bingo and our weekly quiz will not be taking place until further notice
  • Our play park will remain closed until further notice

Bar and Restaurant

  • All guests must pre-book in advance, please phone us on 01756 752434 or email info@gamekeeperinn.co.uk
  • We request that you adhere to booking times in order to accommodate safe seating and reduce queuing
  • The maximum table size allowed in our bar and restaurant is 6 guests. This may change depending on updated Government guidelines
  • Furniture has been rearranged to meet social distancing guidelines, please do not move furniture
  • To maintain social distancing, we will not be offering drinks at the bar, instead we will be providing full table service
  • Your orders will be taken at your table once you are seated, please do not wait at the bar. Our waiting team will serve your food and drinks to your table
  • We have spaced our seating out between the bar, restaurant and function room to allow for social distancing
  • Single use menus will be provided
  • Cutlery and glasses will only be brought to your table once you are seated
  • Salt and pepper shakers and condiment bottles have been removed, and replaced with single use sachets
  • Buffets and carveries cannot currently take place, we have replaced our popular Sunday carvery with Sunday roast dinners which will be plated and served from the kitchen

Hotel

  • All guests must pre-book in advance. Please use online booking, phone us on 01756 752434 or email info@gamekeeperinn.co.uk
  • Upon arrival, you will be given a welcome pack including your sanitised room key, useful information for your stay, hand sanitiser and tissues
  • Check out will be at 10am to allow additional time for disinfection
  • We are deep cleaning after every stay using a fogging machine and sanitiser to ensure our bedrooms are disinfected between guests
  • All laundry will be washed at a minimum 60 degrees for optimal disinfection
  • During your stay, your room will be cleaned on request only. We will not carry out daily refresh cleans unless specifically requested
  • Your room won't look as beautiful as it normally would as we have removed cushions and bed runners
  • Irons and ironing boards have been removed from the bedrooms and will be available on request
  • Breakfast will be served slightly differently for the foreseeable future. We will no longer have a buffet for our continental selection, however all items can be ordered from our breakfast menu and served directly to your table
  • Following Government guidance, the leisure facilities and spa remain closed

Wedding Viewings

  • Should you wish to arrange a wedding viewing, please contact Angela, our Wedding Coordinator on events@gamekeeperinn.co.uk
  • We ask that only the couple, and any dependants, attend the viewing
  • Please sanitise your hands on entry
  • Please maintain social distancing

Any gift vouchers which were due to expire from 21 March to 15 July have been extended by 6 months.

Please note: All Covid-19 policies are based on current UK Government guidelines and are being constantly reviewed based on the latest advice. With that in mind, some of the information you receive at the time of booking may be out of date by the time you stay at the hotel. Please check back on our COVID-19 update page for the latest information.

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Takeaway Food
Service

We will not be offering our takeaway service from Monday 29th June to Friday 3 July while we prepare for reopening.

Our takeaway service will return on Saturday 4 July with a limited menu, available daily from 12 – 8pm.

Unfortunately delivery will no longer be available, however you are welcome to collect your order.

For further details and to view our takeaway menu, please visit our drink and dine page.

To order, please contact us on 01756 752434.

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