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An opportunity has become available for a housekeeper to join our team. You will be responsible for maintaining the cleanliness and presentation of the bedrooms, bar and restaurant and enjoy employee discount and gym membership!

The Role

  • At all times serving customers in a friendly and courteous manner, maintaining a high standard of customer service and guest satisfaction.
  • Maintain high standards of cleanliness and presentation, due to COVID-19 this now includes using a fogging machine.
  • Maintain the cleanliness of the bar, restaurant, toilets and exterior. To include sanitising high touch points, replenishing toilet rolls and hand soap; cleaning glass and windows, sweeping and mopping floors, sweeping the balcony and car park.
  • Service all bedrooms and lodges to include changing bed linen, towels, toiletries and service trays. Dust and hoover rooms and clean bathrooms.
  • Complete periodic tasks such as turning mattresses.
  • Store clean and soiled laundry in line with company policy.
  • Monitor stock levels of toiletries and supplies.
  • Report maintenance issues to a manager.
  • Fulfil reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Run a daily Rezlynx report to be aware of guest requirements.
  • Ensure marketing material is up to date and displayed in the bedrooms and public areas.

What you'll Need

  • Previous experience as a cleaner or housekeeper is desirable.
  • Be fluent in spoken and written English.
  • Must be comfortable working with members of the public, be polite and well-mannered at all times, able to initiate conversations and enjoy providing high levels of attentive service.
  • Must be able to work under pressure in a fast paced environment, reacting quickly using your initiative.
  • A service inspired individual who won’t compromise on standards.
  • Able to work independently, prioritise tasks and manage workload effectively.
  • Own transport is essential due to the location

Job Type: Part-time, Permanent
Salary:
Up to £9.50 per hour
Benefits: Employee discount, Gym membership, On-site parking
Application Deadline: 04/04/2021

For further information or to apply, please contact us on 01756 752434 or info@gamekeeperinn.co.uk

We're busy getting ready to re-open and are looking for a Events and Restaurant Manager to join our friendly team.

The Role

  • Support our wedding coordinator to deliver an outstanding and friendly service to every client.
  • Ensure the prompt and efficient management of all event and guest queries and requests.
  • Maintain a schedule for following up all quotes in a timely manner to secure the business.
  • Show clients our facilities and promote the property for a range of different events including weddings, conferences, funerals, birthdays and christenings.
  • Manage a flexible appointment diary to suit our customers.
  • Assist the wedding coordinator in guiding clients through the full planning process, from enquiry to the event.
  • Plan events from start to finish, tailoring menus and packages to suit the requirements of individual clients within the scope of our facilities.
  • Precisely manage event and restaurant food and beverage demands to ensure service runs smoothly.
  • Be a key point of contact during the wedding/event, take care of the wedding party and ensure the order of the day is managed effectively. The wedding day will be split with the wedding coordinator so you won’t be required to work the full event.
  • Be confident in leading and managing a team to ensure our standards are consistently met.
  • Ensure your team is well trained and briefed prior to service, motivate them and encourage them to consistently deliver an informed and friendly service experience.
  • Work alongside a professional and friendly team to build and develop the weddings and special events offering.
  • Prepare bespoke quotations with the wedding coordinator for events and manage the timely invoicing and payments.
  • Communicate effectively with clients, suppliers, and colleagues to ensure the smooth running of events.
  • Complete the administration for events, ensuring function sheets are finalised and distributed.
  • Be responsible for event compliance with all statutory requirements including Health and Safety, Fire, Environmental and Licensing.
  • Provide post event feedback to ensure guest satisfaction and secure repeat business.
  • Proactively seek new conference and events opportunities and gain new business.
  • Liaise with the wedding coordinator to organise and represent The Gamekeeper’s Inn at wedding fairs and exhibitions.
  • Collaborate with the wedding coordinator and marketing department to produce material and promote the business.
  • Maximise usage of conference rooms and accommodation to ensure optimum revenue is generated.
  • Drive the wedding and event sales plan, with the management team, to stay on track of financial targets.
  • Maximise event profitability, report on financial performance and assist with forecasting.
  • Continuously work towards improving efficiency and profitability throughout the business.
  • Assess seasonal business trends, review competitors on a regular basis and organise seasonal packages, entertainment and events with the wedding coordinator.
  • Assist the Manager with the completion of weekly paperwork for Head Office including operational figures by department, deposits taken, employee timesheets, purchase orders and occupancy reporting.
  • Assist the Manager with team meetings and training sessions.
  • Be responsible for the business and premises in the absence of the Manager.
  • When required, open, cash up and close the premises unsupervised.

What you'll Need

  • 3 years’ experience in events planning or management.
  • A flexible working approach, this role includes evening and weekend shifts.
  • Experience in managing a team and customer relationships.
  • Be approachable and have the ability to inspire and manage a team.
  • A professional understanding of the sales process and a track record of closing sales.
  • Passionate about sales and customer service with exceptional attention to detail.
  • Driven and motivated to achieve targets.
  • Excellent event food and beverage knowledge and a sound understanding of the logistics for the kitchen.
  • Able to work independently, prioritise tasks and manage your workload.
  • Be organised and capable of meeting deadlines.
  • Work well under pressure and be able to react quickly to a variety of situations.
  • Use your initiative and think outside the box.
  • Confident in daily cash handling procedures.
  • Proficient in using Excel and Word.
  • Your own transport.
  • Fluent in English, spoken and written.

Application Deadline: 04/04/2021
Job Type: Full-time, Permanent
Salary:
Up to £24,500.00 per year
Additional pay:
Bonus scheme, Tips
Benefits: Discounted or free food, Employee discount, Gym membership, On-site parking

For further information or to apply, please contact us on 01756 752434 or info@gamekeeperinn.co.uk

We are looking for a charismatic Sous Chef to join our friendly team. We pride ourselves on producing consistently high quality dishes and providing excellent customer service to our guests.
The applicant should be well presented, hardworking and prepared to be constantly on the move in a busy environment.

The Role

  • As Sous Chef you will support the Head Chef in managing the day to day operation of the kitchen. You will provide the highest and most consistent standards of food preparation and delivery, developing and refining techniques and recipes with the team.
  • You will take full responsibility for the kitchen and team on the Head Chef's days off.
  • You will be able to communicate effectively across all sections of the kitchen, managing and delivering the production needs of your section to the required standards and timings, ensuring the team deliver exemplary food and service consistently.
  • Monitor the bookings and forward events in order to organise your time productively for the preparation and delivery of both the day to day service and weddings and events.
  • Demonstrate a high level of food safety knowledge and follow recommended practices.
  • Manage stock control, ordering and accurately record the receipt of goods from appointed suppliers.
  • Complete wastage and staff food logs to accurately record GPs.
  • Have an eye for seeking improvements to standards and service in all areas.
  • Understand food costs in order to deliver profitability, efficiency and guest satisfaction, without compromising on quality or availability.
  • Have a strong customer service focus with the motivation to consistently drive high service levels.
  • Ensure that the required standards of cleanliness, hygiene and safety are followed.
  • Clean and present the kitchen to the standard required by the EHO and ensure that all daily, weekly and monthly paperwork is completed in the Safer Food Better Business records.
  • Report any concerns regarding faulty or damaged equipment or services in the kitchen to the Pub Manager so that uninterrupted service can be provided to the standards set out by the EHO and Health and Safety regulations.
  • To maintain the cleanliness and care of the equipment and working areas used in accordance with the standards required by Law and Company procedure.
  • To adhere to all Hygiene, Health & Safety and Fire regulations and procedures.

What you'll Need

  • Must be eligible to work in the UK.
  • Be fluent in spoken and written English.
  • Have a minimum 2 years experience as a chef in a fast paced, high volume environment.
  • Food Hygiene Certificate Level 2 minimum.
  • Own transport is essential.
  • A highly organised individual who thrives working under pressure and can react quickly to situations using your initiative.
  • Able to work independently, prioritise tasks and manage workload effectively.
  • An approachable individual.
  • Competent understanding of food hygiene regulations.
  • Must have a willingness to learn new skills and ways of working.
  • Have an innovative and inspiring approach with a keen eye for detail.

What's On Offer

Salary: £12.00 per hour plus tips.
Working Hours:
Full or part time hours available, including evenings, weekends and split shifts.
Working Environment:
Brand new, spacious kitchen built in 2016.
Benefits:
Meals on duty, optional pension plan, complimentary leisure club membership at Long Ashes, discount at Long Ashes Pure Spa, Envy Hairdressing, and other sites within the Company including Roydon Marina Village in Essex and La Bella Vista in Spain.
Training:
Training and development opportunities within both the hotel and the Company.
Expected start date
: 04/07/2020

For further information or to apply, please contact us on 01756 752434 or info@gamekeeperinn.co.uk